ATTN Portola Residents:
There will be a change of service day for the south side of Portola. The south side residents that receive residential service will no longer be serviced on Thursdays; instead, solid waste and recycling will be collected on Mondays, the same collection day for north Portola residents.
City of Portola (the "District") is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, the District strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team online with your request
Contact our compliance support team via telephone at: (888) 765-1970
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance Coordinator has received training in website accessibility and updates the site in accordance with those best practices and requirements.
The District is working to ensure all website content complies with the Americans with Disabilities Act and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues, the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible content if found.
The District is committed to providing all documents hosted on the website in an accessible format or making accessible alternatives available.
Please note that this site may link out to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.
We are committed to your ability to access all content, and we will respond to all requests in a timely manner. If you need assistance or accommodations while accessing content on this website, please contact our Compliance Coordinator via the form below:
